RETURN & EXCHANGE POLICY

It is our endeavour to provide you with the best possible customer service and hence we permit returns and exchanges as long as the product/s are unused, unwashed, defective/damaged, and are returned in saleable condition in with all original packaging, tags and labels .

You are required to inform us within 48 hours of receiving the package on 

plumsclothing@gmail.com with your order number and the item(s) you wish to return/ exchange, else the goods will be considered sold and no further requests will be entertained. We will revert to your email within 24-48 hours with an appropriate solution.

In case of return, We will organise the pickup from you through our logistics partners. You are requested to keep the package ready with all original packing, tags and label copy (the one which would be taped on the package when the item(s) is delivered to you).

Once the pickup is organised you  are requested to please ask the logistics partner for the courier slip at time of handing over the package.

In case of an exchange, please mention the size you wish to receive as an exchange in the initial email. Exchange orders will be shipped upon receipt of the returned order.

Return and exchange services would not be available for our discounted products and for the products ordered using promo codes.